Privacy Policy
RentElf is a web-based platform that seamlessly and efficiently connects prospective tenants with property managers. This Privacy Policy governs how RentElf collects, uses, maintains, and discloses information collected from users of this website. It applies to the Site and all products and services offered by RentElf.
Information We Collect
Collection of Personal Information
We may ask for personal information from users who complete forms on our website, including contact forms or scheduling visits to properties. We will use the collected information to send notifications and store a copy of the message sent in the administrators' tray for review. Our clients are responsible for responding to user requests directly.
We may also collect non-personal information such as IP addresses or browser types whenever a user accesses our websites to monitor performance and usage patterns and improve the user experience.
Processing of Personal Information
Information collected through the forms on our website is processed directly by our clients in accordance with applicable laws and regulations regarding data protection. We do not sell any personally identifiable data collected through our websites or mobile applications nor share such information with third parties without their permission except where required by law or necessary for providing services requested by users. Data Transfers
When accessing our website from outside the US, you agree that your information may be transferred to and processed in the United States or other countries where our servers are located. By using our site, you consent to such transfers and data processing.
Storage Policies
We use secure third-party providers for storage purposes in accordance with applicable laws and regulations regarding data protection; these providers have been selected based on industry standards for security measures and compliance with best practices for data privacy protection. We take all reasonable steps to ensure that all stored data is kept secure at all times to prevent unauthorized access or disclosure; however, it is important that users also take steps to protect themselves against security risks when visiting any website or when downloading mobile applications which require personal/sensitive information such as passwords etc…
Disclosure
We may disclose your personal data if required by law or if necessary in connection with providing services requested by users (e.g., payment processing). Otherwise, we will not share your personal data with third parties unless we have obtained your explicit consent before doing so; e.g., if you would like us to provide certain information/services offered by third parties that require sharing some of your personally identifiable details with them (e.g., marketing offers etc…). In such cases, we will only share the minimum amount of information required for those purposes, and no more than is absolutely necessary.
Cookies
We use cookies to enhance your experience on our website. Cookies are small text files placed on your computer by websites you visit. They store information about your preferences and enable us to provide a more personalized browsing experience. You can choose to disable cookies in your browser settings; however, this may limit some features of our website.
Your Rights
The California Consumer Privacy Act (CCPA) ensures that California residents have certain rights regarding their Personal Information. At RentElf, we believe all of our users should have these rights and are extending CCPA rights to all users. Users have the right to:
Request to Know: Users may ask about how we collect, use, and disclose their personal information. This includes specific pieces of information collected, categories of sources the information was collected from, and the purpose of collecting the information.
Request to Delete: Users can request that we delete their personal information. At RentElf, we stand by these rights and will not discriminate against users who choose to exercise them. However, landlords who provide their personal information while representing a company, partnership, nonprofit, or government agency as an employee, owner, director, officer, or contractor are not eligible to submit Requests to Know or Delete under CCPA. If you would like to exercise any of these rights, please contact us via info@rentelf.com We will respond to your request within a reasonable timeframe.
Accessibility
At RentElf, we strive to ensure that our Privacy Policy is accessible to all individuals, including those with disabilities that may hinder their access to it via our Website. If you require an alternative format to this Policy, please do not hesitate to reach out to us through our support email at info@rentelf.com. Our team will promptly assist you in obtaining a copy of the Policy in a format that is accessible to you. We are committed to fostering an inclusive environment and accommodating the diverse needs of our users.
Security
At our organization, safeguarding the confidentiality and integrity of your Personal Information is of the utmost importance. We have implemented reasonable security measures to protect your Personal Information during transmission and upon receipt, by applicable law and this Privacy Policy. However, it is important to note that no electronic storage or Internet transmission can be entirely impervious to security breaches. Despite our best efforts, we cannot guarantee that our reasonable security measures will preclude security breaches of your Personal Information.
Changes to this Privacy Policy
RentElf reserves the right to update this privacy policy at any time. Any changes will be posted on this page and will become effective immediately upon posting. Please visit this page periodically to stay informed about our current privacy practices.
Contact Information
We value your feedback and encourage you to contact us with any inquiries, comments, or requests related to our Privacy Policy. We have designated the email address info@rentelf.com to receive such communication.